Terms of Service

Last updated: October 6, 2026  ·  Applies to: homeenrollix.com and all services provided by HomeEnrollix.

1. Who we are and what these terms cover

These Terms of Service (“Terms”) form a binding agreement between you and HomeEnrollix, an assumed business name registered with the Virginia State Corporation Commission (filing 26092310508903), operated by its owner, Mohammed S Patwary (“HomeEnrollix”, “we”, “us”). They govern your use of this website and any appointment scheduling service you request from us.

By using this website, submitting a request, or paying the booking fee, you accept these Terms. If you do not accept them, do not use the site.

You must be at least 18 years old and legally able to enter a contract. If you are booking work on a property, you must either own it or have the owner’s authority to arrange the work.

2. What our service is

HomeEnrollix provides appointment scheduling for residential plumbing, HVAC and electrical services. In practice that means we:

• capture and structure the details of your service request;
• confirm that an independent provider licensed in the relevant trade serves your ZIP code;
• schedule a date and arrival window with that provider;
• confirm the appointment to you in writing; and
• re-book you, or refund you, if the provider cannot attend.

3. What our service is NOT

This section is the most important in these Terms. Please read it carefully.

• We are not a contractor. HomeEnrollix does not hold a trade licence and does not perform plumbing, HVAC, electrical or any other home repair, installation, inspection or maintenance.
• We are not your agent, and the provider is not our employee. Providers are independent businesses. They set their own prices, carry their own licences and insurance, control their own methods and schedules, and are solely responsible for the work they perform.
• We do not collect payment for the work. The provider quotes the work and bills you for it directly, after it has been delivered. We take no part of that payment.
• We do not guarantee any provider’s work. Any warranty on workmanship, parts or materials is given by the provider, not by us.

4. The booking fee

What the fee is. We charge one flat booking fee of $149 per appointment request. It is consideration for the scheduling services described in section 2. There are no tiers, add-ons or additional charges from us.

What the fee is not. The fee is not payment toward the cost of any repair, installation, part, material, permit, diagnostic or service call. Those are charged separately by the provider, under their own terms, after the service has been delivered.

It is refundable. The fee is refundable in full as set out in section 5 and in our Refund Policy.

Disclosure before payment. The fee is displayed to you before payment is authorized. We will not charge an amount you have not first been shown and approved, and we will not charge anything until we have confirmed a provider serves your ZIP code.

No subscription. The fee is charged once per booking. There is no recurring billing and no automatic renewal.

How payment is taken. No card details are collected on this website. We provide a secure, PCI DSS compliant payment link operated by our payment processor. Card data is handled by that processor and is not stored on our systems.

Statement descriptor. Charges appear as HomeEnrollix.

5. Refunds and cancellations

The booking fee is refundable in full. In summary, you receive the whole $149 back if:

• you cancel at any time before your scheduled appointment, for any reason or none;
• we cannot schedule a provider for your request, or the provider cancels and we cannot re-book you;
• the fee was charged in error or duplicated; or
• you ask for a refund within 7 days after the appointment date.

The complete terms, including how to request a refund and how long it takes to arrive, are in the Refund Policy, which is incorporated into these Terms by reference.

6. Your responsibilities

You agree to:

• give accurate, complete and current information in every request — we schedule on what you tell us;
• have the authority to arrange work at the property you name;
• be present or make access arrangements for the scheduled appointment;
• deal directly with the provider on the scope, price and performance of the work; and
• not submit requests fraudulently, on someone else’s behalf without authority, or using automated means.

We may refuse or cancel any request we reasonably believe is fraudulent, abusive, duplicated or outside our service area. Any fee already paid on such a request is refunded.

7. Communications and consent

When you submit a form and tick the consent box, you give prior express written consent for HomeEnrollix and the provider we schedule for you to contact you at the telephone number and email address you provided — including by automated dialing system, prerecorded or artificial voice, and SMS text — about your appointment request.

We do not pass your details to any other business for marketing, and we do not sell them.

Consent is not a condition of purchase. Message and data rates may apply. You may revoke consent at any time by replying STOP to any text message, using the unsubscribe link in any email, calling (405) 801-9954, or emailing info@homeenrollix.com. Revoking consent does not affect a booking already in progress, and we may still contact you about that specific appointment.

We retain a record of your consent, including the timestamp, the page it was given on and the exact language displayed to you.

8. Disputes between you and a provider

Because the provider is an independent business, any dispute over the quality, price, timeliness, safety or completion of the work is between you and that provider. We are not a party to it and we cannot adjudicate it.

That said, we want to know. If a provider we scheduled no-showed, cancelled, or performed poorly, tell us at info@homeenrollix.com. We will re-book you where we can, refund the booking fee if you prefer, and we use that information when deciding who we continue to schedule.

9. Disclaimers

To the fullest extent permitted by law, this website and our services are provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that a provider will be available in your area, that an appointment can be scheduled in any particular timeframe, or that any provider’s work will meet your expectations. Information on this site about trades, typical problems and timelines is general guidance, not professional advice about your specific property.

10. Limitation of liability

To the fullest extent permitted by law, HomeEnrollix and its owner, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data, property damage or personal injury arising out of or relating to the work performed by any provider.

Our total aggregate liability for any claim arising out of or relating to these Terms or our services will not exceed the booking fee you actually paid us for the appointment giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you. Nothing here limits liability that cannot lawfully be limited.

11. Indemnity

You agree to indemnify and hold harmless HomeEnrollix from any claim, loss, liability or expense (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the site, information you supplied that was inaccurate, or your dealings with any provider.

12. Intellectual property

All content on this site — text, design, graphics, code, logos and the HomeEnrollix name — is owned by or licensed to HomeEnrollix and is protected by intellectual property law. You may view and print pages for your own personal, non-commercial use. You may not copy, republish, scrape, resell or create derivative works from this site without our written permission.

13. Governing law and dispute resolution

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-laws rules.

If a dispute arises between you and us, please contact us first — nearly everything is resolved that way. If it cannot be, the dispute will be brought exclusively in the state or federal courts located in Loudoun County, Virginia, and you and we each consent to that venue and jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. The “last updated” date at the top of this page shows when. Material changes will be posted here before they take effect. The version in force when you submit a request is the version that governs that request. Continuing to use the site after changes means you accept the updated Terms.

15. Severability and entire agreement

If any provision of these Terms is held unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. These Terms, together with the Privacy Policy and the Refund Policy, are the entire agreement between you and us on this subject.

16. Contact

HomeEnrollix
Sterling, Virginia, 20164
Phone: (405) 801-9954
Email: info@homeenrollix.com

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Questions about this document? Email info@homeenrollix.com or call (405) 801-9954.